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Computer User Support Specialists: apprenticeship hours and pay

O*NET-SOC 15-1232.00 · IT Support Programs

Approved titles

RAPIDS codes

Shortest term

2,000 h

longest minimum 4,000 h

National median pay

$61,860

a year, BLS May 2025

Jobs nationally

717,190

BLS May 2025

Approved apprenticeship titles

Training approaches: competency-based, hybrid, time-based
Shortest approved term: 2,000 hours, Cloud Operations Specialist 1 (competency-based)
State medians: $80,950 in District of Columbia to $36,250 in Puerto Rico (54 states publish one)

Title	RAPIDS code	Approach and term
Cloud Operations Specialist 1	2085	Competency-Based: 2,000 hours Hybrid: 2,000 to 2,500 hours Time-Based: 2,000 hours
Cloud Operations Specialist 2	2086	Competency-Based: 2,000 hours Hybrid: 2,000 to 2,500 hours Time-Based: 2,000 hours
COMPUTER SUPPORT SPECIALIST	1131	Competency-Based: 2,000 hours Hybrid: 2,008 to 2,312 hours Time-Based: 2,008 hours
COMPUTER SUPPORT SPECIALIST-DESKTOP SUPPORT TECH	2018	Competency-Based: 2,120 hours Hybrid: 2,120 to 2,464 hours Time-Based: 2,120 hours
Customer Service Tech Support	3031	Competency-Based: 4,000 hours Hybrid: 4,000 to 5,000 hours Time-Based: 4,000 hours
HEALTH INFORMATION TECHNOLOGY SPECIALIST	2024	Competency-Based: 2,000 hours Hybrid: 2,000 to 2,200 hours Time-Based: 2,000 hours
IT Generalist	1059	Competency-Based: 2,000 hours Competency-Based: 2,000 hours Hybrid: 2,880 to 3,600 hours Hybrid: 2,000 to 3,000 hours Time-Based: 2,880 hours Time-Based: 2,000 hours

State	Median pay	Hourly	Jobs
District of Columbia	$80,950	$38.92	3,140
California	$79,570	$38.25	74,490
Washington	$75,220	$36.17	21,860
Massachusetts	$75,070	$36.09	17,570
New York	$72,560	$34.89	39,100
Colorado	$71,900	$34.57	16,740
Connecticut	$70,210	$33.76	9,300
Wyoming	$65,100	$31.30	790
Virginia	$65,040	$31.27	20,910
Maryland	$64,750	$31.13	12,200
New Jersey	$64,470	$31.00	18,200
Minnesota	$63,630	$30.59	15,320
Alaska	$63,110	$30.34	950
Vermont	$63,030	$30.30	1,630
Oregon	$62,840	$30.21	8,850
Rhode Island	$62,510	$30.05	1,780
Delaware	$62,160	$29.89	1,890
Arizona	$61,410	$29.53	18,780
North Dakota	$61,310	$29.48	1,400
Utah	$61,110	$29.38	11,120
Maine	$60,890	$29.28	2,810
Nebraska	$60,830	$29.25	6,380
New Hampshire	$60,660	$29.16	3,910
Georgia	$60,440	$29.06	25,980
North Carolina	$60,120	$28.90	23,100
Illinois	$59,860	$28.78	26,060
Missouri	$59,770	$28.74	13,510
Ohio	$59,720	$28.71	22,370
Texas	$59,490	$28.60	72,030
Idaho	$59,170	$28.45	3,650
Iowa	$58,810	$28.27	6,140
Wisconsin	$58,810	$28.27	12,400
Florida	$58,740	$28.24	51,220
Pennsylvania	$58,670	$28.21	30,560
Montana	$58,460	$28.11	1,640
Nevada	$57,870	$27.82	6,560
Kentucky	$57,850	$27.81	9,460
Hawaii	$56,760	$27.29	2,440
Indiana	$56,510	$27.17	13,540
Michigan	$56,240	$27.04	22,090
Kansas	$56,150	$27.00	6,780
Tennessee	$55,990	$26.92	11,920
West Virginia	$55,350	$26.61	2,250
New Mexico	$53,280	$25.62	3,290
Louisiana	$52,440	$25.21	4,780
Mississippi	$52,230	$25.11	3,830
South Carolina	$52,080	$25.04	9,880
Oklahoma	$52,040	$25.02	9,600
U.S. Virgin Islands	$50,430	$24.25	90
Alabama	$49,630	$23.86	7,360
South Dakota	$48,260	$23.20	1,240
Arkansas	$46,360	$22.29	4,390
Guam	$37,460	$18.01	220
Puerto Rico	$36,250	$17.43	5,760